Have questions or need assistance? Our comprehensive FAQ section covers everything from ticketing queries to festival policies, ensuring you're fully prepared for an unforgettable festival experience. For anything not covered in our FAQs, our dedicated team is just an email or call away.
September 28th to 29th
Absolutely. We're committed to making the festival accessible and enjoyable for everyone. Please contact us for any specific accommodations you might need.
Yes, we always welcome volunteers! Visit our careers to find out more about volunteer opportunities and how to apply.
Bring your ticket, 2 forms of valid ID, comfortable clothing suitable for the weather. Check our festival guide for a detailed list of recommended items.
Tickets can be purchased here or authorized ticket sellers. Be wary of third-party sellers to avoid scams.
We offer General Admission and VIP Experience tickets. Each provides a different level of access and amenities.
All ticket sales are final, but tickets can be transferred.
Yes, the festival is an all-ages event. Children under 16 yrs old must be accompanied by an adult. Please see our rules for age limits and conditions.
You can present a digital version of your ticket for entry, but having a printed backup is always a good idea.
Re-entry is not permitted. Please bring everything you need for the day.
For the safety and comfort of all attendees, pets are not allowed on the festival grounds.
The festival is a smoke-free environment. This includes cigarettes, weed, vapes, and any other smoking devices.
Access to the VIP area is restricted to guests 19 years and older. 2 forms of ID will be required for entry.
No, only fanny packs are allowed and they are subject to search at the entrance.
We accept various payment methods, including credit/debit cards and Klarna 4-step payments.
If the festival is not sold out, a limited number of tickets may be available at the door. We strongly recommend purchasing tickets in advance.
Purchase tickets only through our official website or authorized sellers. If in doubt, contact our support team for verification.
There may be a limit to prevent bulk buying and scalping.
Contact our support team immediately. Digital tickets can often be reissued, but it's crucial to address the issue promptly.
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