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Ready to Help, Eager to Listen

Have questions or need assistance? Our comprehensive FAQ section covers everything from ticketing queries to festival policies, ensuring you're fully prepared for an unforgettable festival experience. For anything not covered in our FAQs, our dedicated team is just an email or call away.

Frequently Asked Questions

What are the dates for the Magnetic World Music Festival?

September 28th to 29th

Is the festival accessible to individuals with disabilities?

Absolutely. We're committed to making the festival accessible and enjoyable for everyone. Please contact us for any specific accommodations you might need.

Can I volunteer at the festival?

Yes, we always welcome volunteers! Visit our careers to find out more about volunteer opportunities and how to apply.

What should I bring to the festival?

Bring your ticket, 2 forms of valid ID, comfortable clothing suitable for the weather. Check our festival guide for a detailed list of recommended items.

Is there an official app for the festival?

Yes, our official festival app features schedules, maps, artist information, and more. Download it to have all essential festival info at your fingertips.

How do I purchase tickets?

Tickets can be purchased here or authorized ticket sellers. Be wary of third-party sellers to avoid scams.

What types of tickets are available?

We offer General Admission and VIP Experience tickets. Each provides a different level of access and amenities.

Can I get a refund for my ticket?

All ticket sales are final, but tickets can be transferred.

Are children allowed at the festival?

Yes, the festival is an all-ages event. Children under 16 yrs old must be accompanied by an adult. Please see our rules for age limits and conditions.

Do I need to print my ticket?

You can present a digital version of your ticket for entry, but having a printed backup is always a good idea.

Can I leave the festival grounds and re-enter?

Re-entry is not permitted. Please bring everything you need for the day.

Are pets allowed at the festival?

For the safety and comfort of all attendees, pets are not allowed on the festival grounds.

Is smoking allowed?

The festival is a smoke-free environment. This includes cigarettes, weed, vapes, and any other smoking devices.

What is the policy for the VIP area?

Access to the VIP area is restricted to guests 19 years and older. 2 forms of ID will be required for entry.

Are backpacks and bags allowed?

No, only fanny packs are allowed and they are subject to search at the entrance.

What payment methods are accepted for ticket purchases?

We accept various payment methods, including credit/debit cards and Klarna 4-step payments.

Can I buy tickets at the door?

If the festival is not sold out, a limited number of tickets may be available at the door. We strongly recommend purchasing tickets in advance.

How can I verify the authenticity of my ticket?

Purchase tickets only through our official website or authorized sellers. If in doubt, contact our support team for verification.

Is there a limit to the number of tickets I can buy?

There may be a limit to prevent bulk buying and scalping.

What happens if I lose my ticket?

Contact our support team immediately. Digital tickets can often be reissued, but it's crucial to address the issue promptly.

Our partners

The Magnetic World Music Festival is proud to be supported by a diverse group of partners. These partnerships play a crucial role in bringing our vision to life, ensuring we can deliver an unforgettable experience for all attendees. Our sponsors range from local businesses to global brands, all united by a shared passion for music, culture, and community.
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